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Chris immediately responded to my phone. He gave me a more detailed estimate and a fair cost. Exterminator arrived, went to work. Killed the infestation and finished up. A1 job by professional crew. Fantastic price, excellent work, no longer issues. Highly recommend them.
Simply moved into new house to discover our puppies picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 to get a house up to 2,500 sq ft., and since our regular exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my routine service supplier. They sent out a technician the next day named Carlos. He billed my partner $485. Our home is 988 sq. ft. and sits on a postage stamp size property with a deck and no lawn. My partner having no idea he was being charged an outrageous price and believed I'd agreed, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally , I found that Carlos had sprayed insecticide all around our bed, including on the border of the linens and on the top of underbid storage bins, requiring me to clean, launder and wash our floors multiple times. When I called the company, they transferred me to Carlos, who said he didn't know what prices/promotions the company was offering since that was done by the corporate office.
I only sprayed baseboards." I asked him to correct the fee, and he said no. I requested to talk with the owner. He came back on the line and told me his manager was busy and he'd call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His precise words were,"You should have done your homework. If that is what Carlos charged you, that's the cost. Then he offered me that the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Manager, from Stanley phone me this afternoon to let me know he wanted me to become a happy customer. After, I explained that his support provider sprayed all around my bed, and also the items underneath my mattress, charged me an outrageous price and that they had been running a promotion for servicing a house/yard much larger than mine to get $135, he offered me service for 1/2 of everything I was billed ($485), but would not honor the promotion.
I think Tim felt good about his deal. I clearly didn't, and remain an unhappy customer. I told Tim when my employees treated people and provided service the way Stanley had done, I'd have given away my services for free and done anything necessary to fix the problem. .
UPDATE #2: Another upgrade. . .Tim just called back and said he felt bad about how I had been advice treated daily and wanted to honor the promotion price for $135. It's actually kind of Tim to reconsider. I expect Stanley invests in training its staff on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great company they do it quite nicely and with patience. We can observe huge difference with cockroaches etc once we got pest control done . I would surely recommend new sai pest control to everyone. Cheers guys! Good job! Sam reviewed for Pest control services 22nd Nov, 2018 I've the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they have responded immediately and have finished the job in about 2 hours, and they've used chemical spray and have billed me RS.2200 for exactly the same, the service provided by these had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new houses were shielded by spraying on the sand pad with organochlorine chemicals. However, increased awareness regarding the effects of the chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been accessible since 30 June 1995.
Pesticides that have substituted organochlorines are now accessible but might not be quite as effective in the longer term.
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The incidence of, or potential for, termite damage to homes has not been correctly determined, however both government and the building industry agree that the continuation of adequate control measures is essential to lessen the probability of severe structural damage. The Building Code of Australia requires that the structural components of every new building must be protected from termite attack.